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This page is the canonical status reference for Pagou payment integrations.

Status model

StatusMeaningTypical product action
pendingwaiting for the next state changeshow awaiting payment or awaiting confirmation
processingprovider-side work in progresskeep the order open and monitor
paidpayment completedrelease goods or services
capturedcard payment capturedrelease goods or services
authorizedcard payment authorized but not yet finalkeep pending until your business rule allows fulfillment
three_ds_requiredcard flow requires 3DScontinue through Payment Element or next action handling
partially_paidpayment settled partiallyhandle per business policy
refundedfully refundedreverse fulfillment and finance entries
partially_refundedpartially refundedupdate order and accounting state
canceledtransaction canceledclose the attempt
expiredtransaction timed outlet the customer retry
refusedprovider refusal or declinesurface a recoverable failure
chargedbackchargeback or dispute stateroute to risk and finance operations
processedprovider completed a processing stepmonitor transition to a terminal status
in_protestprovider or banking dispute stateescalate operationally

Usage guidance

  • Use webhook delivery to drive these transitions.
  • Treat paid, captured, refunded, partially_refunded, canceled, expired, and refused as terminal for most merchant systems.
  • Reconcile any ambiguous state directly through GET /v2/transactions/{id}.